Privacy Policy

Last updated: August 5, 2026

This Privacy Policy explains what information Clipforge collects when you use the Service, and how it's used.

1. Information we collect

• Account information: name, email address, and password (stored as a salted hash, never in plain text).
• Content you provide: scripts, prompts, product descriptions, and any video/audio files you upload for generation.
• Generated content: the videos, voiceovers, and captions Clipforge produces for you.
• Billing information: handled entirely by Stripe — we never see or store your card number. We keep a reference to your Stripe customer/subscription ID.
• Usage data: basic request logs (IP address, timestamps) used for security and abuse prevention.

2. How we use your information

• To generate the videos, voiceovers, and captions you request
• To operate your account, track credits, and process billing
• To send account-related emails (e.g. password resets)
• To detect and prevent abuse of the Service

3. Third-party processors

Generating a video means sending relevant parts of your input to the providers that power that step. Depending on which provider is active for your request, this may include:

• OpenAI and/or Groq — script writing, transcription, and text-to-speech
• Microsoft Edge TTS — text-to-speech (free-tier fallback)
• Pexels — stock video/photo b-roll matching
• Stripe — payment processing and subscription billing
• Cloudflare / Backblaze (or another S3-compatible provider) — storage of generated media files
• Resend — delivery of transactional emails (e.g. password resets)

Each of these providers processes data under their own privacy policy and terms. We only send them what each specific generation step requires.

4. Data retention

We retain your account data and generated projects for as long as your account is active. You can delete individual projects from your dashboard. To delete your account entirely, contact us using the details on our homepage.

5. Data security

Passwords are hashed with bcrypt. Generated media is stored in a private bucket and served only through short-lived signed URLs — it is never made publicly listable. Data in transit is encrypted via HTTPS.

6. Your rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal data. Contact us to exercise any of these rights.

7. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

8. Contact

Questions about this policy? Reach out via the contact details on our homepage.